Privacy Policy
At Cleaner Central, your privacy and the security of your home information are deeply important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app and booking services.
We may collect personal details such as your name, contact information, service address, and specific entry instructions (such as concierge details or key locations). This data helps us facilitate your professional cleaning and ensures our cleaners can access your property efficiently.
Your information is used solely to support app functionality, including booking management, secure payment processing, and communication with your assigned cleaner. We may also use your contact information to send service reminders and important updates, which you can opt out of at any time.
We take data security seriously and implement industry-standard safeguards to protect your personal information and payment data. However, as with all digital systems, we cannot guarantee absolute security of data transmitted or stored electronically.
We will never sell or trade your personal data. We share your information only with our professional cleaners to fulfill your booking and with trusted third-party service providers (e.g., payment processors or hosting services) who assist us in operating the app under strict confidentiality.
You can access, update, or delete your personal information and address history at any time via your account settings or by contacting our support team. We honor your right to control your data.
Cleaner Central may include links to external resources or third-party service partners. We are not responsible for the privacy policies or practices of those external sites or services.
We reserve the right to update this Privacy Policy as our service evolves. Any changes will be posted within the app and on our website. We encourage users to review the policy periodically to stay informed about how we protect your information.
By using the Cleaner Central app and booking our services, you consent to the practices described in this Privacy Policy.
This policy is effective as of February 6, 2026.